I’ve never heard of that. I caught a Flixbus from Vienna to Bratislava. It was my fault. Somehow I had booked the 5.35 am bus and it was after 4 pm when my flight arrived. I was starting to panic as I’d only just arrived from Australia and had already made a mistake. A Flixbus pulled into the stop. I explained my mistake to the driver almost in tears ( or maybe bawling my eyes out ) and he just said “hop in”. I think I cried now from relief. I sat next to a German girl with perfect English and chatted the whole way. On the plus side, at least you had Chris with you.